Privacy policy for Trinity Operations
Effective: 1/1/2025
At Trinity Operations, LLC., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, trinity-operations.com, and use our virtual assistant services. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, billing address, and any other information you provide when you fill out forms on our website or interact with our services.
Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, device information, pages visited, and the time and date of your visit.
Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, ti may limit your use of certain features or functionalities on our site.
How We Use Your Information
Trinity Operations, LLC. may use the information we collect for various purposes, including:
To provide and maintain our services
To communicate with you, including responding to your inquiries and sending you updates
To process transactions and manage billing
To improve our website and services
To monitor the usage of our website
To detect, prevent, and address technical issues
To comply with legal obligations
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our service, so long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: Your personal information may be transferred in the event of a merger, acquisition, or asset sale. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is infallible. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We encourage you to take measures to protect your own information, such as using strong passwords and securing your devices.
Your Rights and Choices
Depending on your location, you may have the following rights concerning your personal information:
Access: You have the right to request copies of your personal information that we hold.
Correction: You have the right to request that we correct any information you believe is inaccurate or incomplete.
Deletion: You have the right to request that we delete your personal information, under certain conditions.
Objection: You have the right to object to our processing of your personal information, under certain conditions.
Data Portability: Under certain conditions, you have the right to request that we transfer the data we have collected to another organization or directly to you.
To exercise any of these rights, please get in touch with us using the contact information provided below.
Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We have no control over the content and practices of these websites and cannot be responsible for their privacy policies or practices. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our services are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information from our records. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website and services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: deidre.durant@trinity-operations.com
Phone: (602) 759-0001
We welcome your inquiries and are committed to addressing your concerns regarding your personal information and our privacy practices.
International Data Transfers
If you are accessing our website from outside the United States, please be aware that your personal information may be transferred to and processed in the United States, where our servers are located and our central database is operated. Data protection and privacy laws in the United States may not be as comprehensive as those in your country. By using our services, you consent to the transfer of your information to the United States and the use and disclosure of your information as described in this Privacy Policy.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. After the retention period, we will securely delete your personal information or anonymize it so that it can no longer be associated with you.
Marketing Communications
We may use your personal information to send you newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Your Consent
By using our website, you consent to the collection and use of your personal information as outlined in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.
Complaints and Disputes
If you have any complaints or disputes regarding our handling of your personal information, we encourage you to contact us to resolve the issue. If you are not satisfied with our response, you may have the right to lodge a complaint with a data protection authority in your jurisdiction.
Do Not Track Signals
Some web browsers may transmit “Do Not Track” signals to websites. We do not currently respond to these signals, and our website may continue to collect information as described in this Privacy Policy.
California Privacy Rights
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA). You have the right to request information regarding the 16. California Privacy Rights (continued)
collection and use of your personal information over the past 12 months. Specifically, you have the right to request the following:
Categories and Specific Pieces of Personal Information: You can request to know the categories of personal information we have collected about you, the categories of sources from which we collected that information, the business or commercial purpose for collecting that information, and the categories of third parties with whom we share that information. You also have the right to request specific pieces of personal information that we have collected about you.
Deletion: You have the right to request that we delete any of your personal information that we have collected from you, subject to certain exceptions.
Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights under the CCPA.
To exercise your rights under the CCPA, please contact us using the contact information provided in this Privacy Policy. We may need to verify your identity before processing your request.
GDPR Compliance
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These rights include:
Right to Access: You can request copies of your personal data.
Right to Rectification: You can request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure: You can request that we erase your personal data under certain conditions.
Right to Restrict Processing: Under certain conditions, you have the right to request that we restrict the processing of your personal data.
Right to Data Portability: Under certain conditions, you have the right to request that we transfer the data we have collected to another organization or directly to you.
To exercise these rights, please get in touch with us using the contact information provided above.
Changes to Your Information
If your personal information changes, or if you wish to cancel your account or request that we no longer use your information, you may update your information by contacting us using the contact details provided above. We will respond to your request in a reasonable timeframe.
Security of Your Information
While we strive to implement and maintain reasonable security procedures and practices appropriate to the nature of your information to protect it from unauthorized access, use, or disclosure, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure 19. Therefore, while we aim to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and restricting access to your computer and other devices. If you believe your account has been compromised, be sure to get in touch with us immediately.
International Users
Our services are intended for users located in the United States. If you choose to access our website from outside the United States, note that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection and privacy laws in the United States may not be as comprehensive as those in your country. By using our services, you consent to the transfer of your information to the United States and the use and disclosure of your information as described in this Privacy Policy.
Data Breach Notification
In the unlikely event of a data breach that compromises your personal information, we will notify you in accordance with applicable laws and regulations. We will take reasonable steps to investigate and mitigate the effects of the breach and will notify affected individuals as required by law.
User Consent for Communication
By providing your email address and other contact information, you consent to receive communications from Trinity Operations regarding your account, promotional materials, and updates about our services. You may opt out of receiving promotional emails at any time by following the unsubscribe instructions included in those emails.
Updates to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you by email (if you have provided us with your email address) or by posting a prominent notice on our website before the changes take effect. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.
Severability
If any provision of this Privacy Policy is found invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable.
Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law principles. Any disputes arising from or relating to this Privacy Policy shall be resolved in the competent courts of the State of Arizona. By using our website and services, you consent to the jurisdiction of and venue in such courts and agree that any dispute arising under or related to this Privacy Policy will be resolved exclusively in those courts.
Limitation of Liability
To the fullest extent permitted by law, Trinity Operations, LLC., its affiliates, and their respective directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of (or inability to access or use) our services; (ii) any conduct or content of any third party on our services; (iii) any content obtained from our services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
User Responsibility
You are responsible for maintaining the confidentiality of your account information, including your username and password. You are also responsible for all activities that occur under your account. You must notify us immediately upon becoming aware of any security breach or unauthorized use of your account. We will not be liable for any loss or damage arising from your failure to comply with this obligation.
Acknowledgment
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. Your continued use of our website and services after any changes to this Privacy Policy will signify your acceptance of those changes.
Effective Date
This Privacy Policy is effective as of 1/1/2025 and supersedes any prior versions.